Have you seen these common cleaning mistakes in your building before? To ensure quality cleaning, we use Butcher’s 1 building block training system, The Art of Cleaning©, to train our cleaning specialists. The system makes it easy for our cleaners to learn, and retain, the correct way to clean so we stay consistent in the service we deliver.

To manage our daily staffing requirements GLC uses an automated telephone timekeeping system. All employees are required to call in through this computerized system at the beginning, and end, of their shifts. The Teleteam® system is programmed with all of our staffing requirements. If at any time a cleaning specialist does not begin his/her work shift on time we are informed immediately, which ensures a cleaning is not missed.

At the management level…
Our Area Managers are our first line of defense in making sure we do our job well. Managers walk their buildings regularly and work with building evaluations on a regular basis. Multiple members of our operations and quality management staff also visit each site, on a rotating basis, to confirm customer satisfaction.

Fast and easy communication…
Communication with GLC is a snap. For routine items and small requests we have a customer care email option. This inbox is monitored at all times to make sure you receive a timely response.

We can always be reached 24/7 should an emergency situation arise on our emergency toll-free Hotline.